If you confront these people, they have no cogent arguments to make. They speak in buzzwords about how "revolutionary" the game they haven't played is and is deserving of 10/10 on principle, or how the reviewer is a fanboy of some sort or another and shouldn't have a job. It's like talking to children. You're better off ignoring comments sections competely, at least at mainstream sites. There is nothing of value to be gleaned from that miserable soup of degenerate grey matter...besides lowered expectations for the intelligence of the average human.